L.2 - Supply Chain and Logistics

Overview - Funding 200+ Cr and 300+ Cr top line. A leading impact-tech startup is hiring for a role focused on building and scaling its supply chain and logistics capabilities. Looking for startup operators with experience in operations, process design, and execution.

We are looking for a Strategy and Ops Lead – Operations who will help scale the operational backbone that powers company's global volunteering programs.

This role sits at the intersection of operations strategy, supply chain design, and vendor ecosystem development. The individual will work closely with internal teams and external partners to build efficient logistics systems, expand host communities, and ensure consistently high-quality volunteering experiences.

The ideal candidate enjoys solving complex operational challenges, optimizing systems, and building scalable processes in fast-moving environments.

Host Community Expansion - Drive the expansion of global host community network by identifying, onboarding, and nurturing new hosts.

Strategic Vendor Management - Develop and manage strategic relationships with vendors across logistics, materials procurement, and program delivery. Negotiate commercial terms, monitor performance, and ensure vendors consistently meet company’s quality, cost, and delivery standards.

Supply Chain Optimization (Logistics & Procurement) - Design and continuously improve operational workflows across logistics and procurement. Identify cost optimization opportunities, streamline vendor coordination, and implement efficient supply chain processes that support global volunteering programs.

Volunteer NPS - Monitor and improve the experience of volunteers participating in company's programs. Analyze feedback, identify operational gaps, and collaborate with internal teams to implement improvements that enhance participant satisfaction and engagement.

Quality Control - Establish systems and processes to maintain high-quality program delivery across events and geographies. Implement operational checklists, performance tracking mechanisms, and continuous improvement loops to ensure consistency and reliability in volunteering experiences.

Event NPS – volunteer satisfaction with program experiences

Gross Margin – maintaining healthy program economics

Host Community Expansion – growth of the host ecosystem

Logistics Cost – optimization and efficiency of operational spending

2–3 years of experience in Management Consulting or high-growth startups

Prior experience working on Supply Chain Transformation, Cost Optimization, or Zero-Based Budgeting (ZBB) projects

Strong exposure to operations strategy, logistics, procurement, or vendor management

Excellent analytical and problem-solving capabilities

Ability to work in fast-paced, high-growth environments

We are looking for individuals who demonstrate:

Entrepreneurial mindset with strong ownership and initiative

Detail-oriented

Hustle-oriented approach and comfort operating in ambiguous environments

Solution-centric thinking with a bias toward action

High intellectual curiosity and strong analytical ability

Enjoyment in process improvement and continuous operational change

Strong metric-oriented mindset and comfort working with performance dashboards